Newport Beach flood cleanup starts with a clear plan.

Control the source before removing water

A broken supply line, failed fixture, roof or exterior opening, sewer issue, stormwater entry and groundwater each require a different first move. If water is still entering, identify who can safely stop it. Do not stand in water to reach an electrical panel, valve or appliance.

Newport Beach Utilities manages the public water, wastewater and storm-drain systems. Contact the City for a leaking meter, public water or sewer problem, or blocked public drain. AWC evaluates work on the private-property side after the responsible utility issue is reported or controlled.

• Keep people out of water near energized equipment or damaged wiring.
• Stop using plumbing when a sewer backup or drain blockage is suspected.
• Photograph visible damage before cleanup when doing so is safe.
• Get owner or manager authorization for rental and managed properties.

What we confirm before a Newport Beach visit

Coverage is confirmed by the exact property address, not only the city name. We also need the water source, approximate depth, affected rooms, whether water is still entering, and whether there is safe access, power and a lawful discharge route.

For gated buildings, attached units, shared garages or common areas, identify the access contact and the person authorized to approve work. If a shared building system is involved, the property manager or association may need to act before private work can proceed.

• Exact street address and onsite contact information.
• Known water source and whether it has been stopped.
• Photos or video of access and affected areas, if safe.
• Known sewage, chemical, mold, asbestos or electrical concerns.
• Owner, manager or insurer requirements that affect authorization.

Removal, drying support and repairs are separate decisions

Standing-water removal comes first when the source, access, power and discharge conditions are suitable. Drying support may follow only after standing water is removed and contamination concerns are addressed. AWC owns two tested B-Air Vantage VG-2200 commercial dehumidifiers, with placement subject to availability and site fit.

This limited equipment support is not full restoration, specialized structural drying, moisture mapping, clearance testing, sewage cleanup, mold remediation or asbestos work. Wet concealed assemblies or contaminated materials may need an appropriate specialist before construction repairs begin.

After the affected area is ready for repair, AWC can prepare a separate scope for defined drywall, framing, plumbing, stucco, waterproofing, paint, concrete or related construction work. We do not close wet assemblies or represent that a structure is dry without appropriate verification.

Call with the facts we can act on

For emergency availability, call 707-343-6753. For repair or rental requests, call or text 619-327-9513. Send the property address, water source, affected areas, current water depth, photos if safe, and the person authorized to approve work. AWC confirms coverage and scope before any visit; a call does not mean dispatch is confirmed.

Start with a complimentary photo review, usually the same day, or request a 15-minute site walk, typically within 48 hours. Timing depends on the property address and confirmed availability. This is an initial visual review of the damage and next steps. It does not include invasive investigation, moisture testing, clearance or repair work. Any chargeable investigation or work requires separate approval. Emergency water work is scoped and priced separately before it begins.